This set of guidelines will help ensure that your choice of an industrial robotics supplier leads to a long term partnership. While industrial robots have proven themselves to be a significant factor in the improvement of productivity, quality, profitability, and the competitive strength of many companies, the proper implementation is the key to their effectiveness.
The size of your robot supplier can make a major difference in the quality of your project. RobotWorx has a 100,000 square foot main facility and an additional storage building for our extensive inventory. You should choose a supplier that is likely to have the industrial robot you need in stock and has replacement parts readily accessible.
When choosing a robotic supplier, one of the first questions should focus on whether they cover sales and service in your area. RobotWorx sells and integrates industrial robotic systems to the entire United States, Canada, and Mexico.
Industrial robots vary in size, reach, application, and payload. RobotWorx can supply a variety of robots, from compact to heavy-duty. Our supply of new and used robots is extensive and often there is more than one robot appropriate for your needs. From the smallest handling application to the most complex industrial welding application to the largest palletizing application, RobotWorx is able to provide you with a robot for your automation goal.
There are numerous industrial processes than can be automated by robots. RobotWorx engineers and technicians are experts in welding, palletizing, handling, packing, machine tending, and numerous other automation applications.
Full Service or Middlemen
Instead of working with robot distributors or the manufacturers' representative, look for a supplier that provides a full-service solution. In today's market, customers need turnkey systems. RobotWorx sells industrial robots, integrates workcells, provides robot service, and offers training on the systems we sell. We carry numerous models made by different manufacturers. Our integration packages can make your automation process a success.
After companies decide to purchase a robotic system, they often need training and support. Is your potential supplier prepared to offer training geared to your specific industrial robot? RobotWorx recommends that you take advantage of the free training included with your system. Sending a few representatives from your company to train on your system with one of our technicians before the robot is shipped reduces the time it takes for your facility to fully implement the automation and eliminates the trial-and-error method of learning. RobotWorx wants you to be completely satisfied with your robotic system.
Service and Spare Parts
While the reliability of industrial robots has improved substantially over the years, they are still machines, so they are still susceptible to mechanical problems. Our systems are backed by our excellent warranty and we are prepared to service them should any problems arise. We have an extensive supply of spare parts, both new and reconditioned, and can often ship them the same day. We realize that you lose money when your line is down. Therefore, the focus of our service team is to get your line running as soon as possible. When you buy a system from RobotWorx you receive free telephone support for the life of the system.
Our used industrial robots are fully reconditioned and arrive with a warranty. Our excellent warranty covers parts, positioners, supplied items and associated options. Each warranty is based on customer requirements and begins the day of shipping. New robots come with warranties as well.
With over 25 years of experience, our team can walk you through the whole process of buying the right robot to proper training and product maintenance. We hope to establish a long term partnership as your robotic supplier. Contact us today at 740-251-4312.